Privacy Policy – Prime Concrete & Contractors
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Privacy Policy

How Prime Concrete & Contractors collects, uses, and protects your personal information.

Last updated: May 2025
About Us

Prime Concrete & Contractors ("we," "us," or "our") is a residential and commercial concrete contractor serving the Fargo, ND area and surrounding regions. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit a request for services.

By using our services or submitting a form, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information you voluntarily provide when submitting a request, including:

  • First and last name
  • Phone number
  • Email address
  • Project address and zip code
  • Project details (type, timeline, budget)
  • SMS consent preferences

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  • To schedule and confirm free estimates
  • To send appointment confirmations and reminders
  • To follow up on your concrete project inquiry
  • To respond to your questions and provide customer support
  • To send marketing or promotional messages only with your explicit consent
  • To improve our services and website experience
  • To comply with legal obligations
SMS / Text Messaging Opt-In

When you provide your phone number and opt in via our form, you may receive text messages from Prime Concrete & Contractors. Your consent to receive SMS messages is entirely voluntary and is not required to receive a free estimate or any of our services.

Messages may include appointment confirmations, estimate reminders, and follow-up communications related to your concrete project inquiry.

Important — Mobile Information Non-Sharing Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

You may opt out of SMS messages at any time by replying STOP to any message. For help, reply HELP or contact us directly at 218-230-6195.

Cookie & Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies including the Meta Pixel to analyze site traffic, understand how visitors interact with our pages, and improve the effectiveness of our advertising. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

Information Sharing & Disclosure

We do not sell, trade, rent, or otherwise share your personal information with third parties for their own marketing or promotional purposes. We may share your information only in the following limited circumstances:

  • With service providers and subcontractors who assist us in operating our business and delivering services to you
  • When required by law or in response to valid legal process
  • To protect the rights, safety, or property of Prime Concrete & Contractors or others
Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing of your data. To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Prime Concrete & Contractors
Fargo, North Dakota
Phone: 218-230-6195